Getting technical support

If you have questions about this application or encounter difficulties with it, you can refer to:

• The Troubleshooting section of this online Help file.
• The Technical Support sections of our web pages, http://www.transparent.com (for general customers) and http://usg.transparent.com (for government and CL-150 customers).

You should also check whether your system meets the requirements for this application.

If you cannot resolve the issue, Technical Support is available:

PHONE:
               General Support: (603) 262-6300
               Government and CL-150 Support: (603) 262-6401
E-MAIL:
               General Support: support@transparent.com
               Government and CL-150 Support: techsupport@transparentlanguage.com
FAX:
               (603) 262-6476

When you communicate with us about difficulties with the program, please include the following information:

• Version number of the application.


• Language being used.


• Type of computer or mobile device.


• Operating system version.


• Any error messages received.


• Complete problem description.

See also:

• Troubleshooting
• Contacting Transparent Language

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